Toxic culture and lack of leadership. Avoid! - Anonymous employee WineDirect Employee Review

But not at WineDirect, unfortunately. The culture is toxic, where there are were known "troublemakers" whose unprofessional attitudes in the office are ignored because they are perceived to be "good with clients", when in actuality they are ensuring their own job security by throwing everyone else under the bus behind their backs. And there is a disturbing "boys will be boys" attitude at the executive level where some meetings are cringeworthy and the number of female employees in general is very low. The HR team is junior and does not get any guidance from the CFO (HR does not have a seat at the table), so they are put in untenable positions and turn-over in that team and many teams, is very high. There is a staggering amount of technical debt (this code is written in ColdFusion) which the executive team say they want to address, but it gets sidelined as the executive team escalate every request from customers because there is no Customer Success team to help guide customers on how to get the most out of the system and the leadership believe in reactionary responses, not strategic roadmaps. The executive team does not believe in sharing information and attempts at updates between teams are actively stifled by the executive team. There have been multiple examples where there was a marketing announcement about a new direction or deadline for a feature, which employees had to learn about from the website, and then figure out what they are supposed to be doing.