It used to be a great company, now It is not. - Human Resources Western Union Employee Review

2.0
Feb 24, 2025
Recommend
CEO approval
Business outlook

Pros

The only advantage I would consider in joining this company nowadays is that the salary may be competitive compared to others. However, this doesn't mean you would find a similar salary elsewhere in the market

Cons

They offer tuition reimbursement as a benefit, but it’s rarely paid out. It’s often conditioned on being a top performer, and even when you reach that level, it remains conditional, making it nearly impossible to receive. The micromanagement is excessive, from upper management down to your direct supervisor, which makes achieving a work-life balance incredibly difficult. They conduct layoffs every four months, typically cutting 45+ people from various departments. This contributes to a toxic culture where employees are constantly afraid of being the next to go, and work in fear. There is clear favoritism among upper management when hiring or dealing with employees in general. Overall, the work environment is highly toxic, with a prevalent culture of racism and xenophobia. Upper management and corporate have been known to make disturbing comments, and there are numerous unsettling stories from employees.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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