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      Western Union

      Engaged employer

      Western Union reviews

      Diseconomies of scale. Good people in London. Customer Centric - Anonymous employee Western Union Employee Review

      3.0
      Oct 22, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Collegial atmosphere in London with some talented staff. Committed sales staff in WUBS. Worldwide presence. Customer centric approach. Investment in compliance.

      Cons

      Incentive structure very poor. Antiquated software. Bureaucracy/ red tape originating from US head office. Promotions are much slower outside of US leading to attrition of more talented staff. Prioritisation of WU retail over WUBS and WUIB.

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      5.0
      May 1, 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      2.0
      Jun 18, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

      Cons

      Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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