Management is poor; team morale is poor - Anonymous employee Western Union Employee Review

3.0
Jul 27, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and location; team as a whole is a good team

Cons

Management doesn't practice customer-first mentality; too many assigned trainings; company is not customer-centric; not aligned across the different corporate entities

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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