Burning to the Ground - Anonymous employee Western Union Employee Review

1.0
Sep 8, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Very diverse global organization -Flexibility

Cons

It is very sad to say there are far far more cons than pros since the new CEO has started -Seriously understaffed based on everyone quitting -Can’t get work done because every group is short staffed but management expectations don’t change, feels that there is no empathy for employees surrounding workload -Many groups are working weekends -Compensation: bonuses and raises are frozen -Layoffs -Extremely cut-throat and egotistic environment -A culture of bullying, seems that casual racism is tolerated even at senior management levels -Numerous female leaders leaving -Executives used to be very diverse but have since been replaced by all white male executives with the exception of 3-4 leaders -Micro-management -No upward mobility with nearly 490 job postings but no opportunities in Denver, only at regional level which are out of the country

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Western Union Response
3y
We appreciate your feedback and are glad to hear you enjoyed how globally diverse our organization is. At Western Union, we aim to foster a positive and inclusive work environment where every team member can reach their full potential, so we’re disappointed to learn that you had a different experience while working here. We do not tolerate racism or bullying and take your concerns seriously. We encourage you to make a report at wuethics@westernunion.com or wuethicshelpline.com. Your feedback is important to us, and we’ll look for ways to share your thoughts with leaders who can help improve in the future.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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