Not a great place to work - Anonymous employee Western Union Employee Review

2.0
Apr 26, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers decent salary and benefits.

Cons

Terrible leadership, lack of clear communication and transparency, toxic work environment and many miserable employees around the globe.

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Western Union Response
4y
We appreciate you providing your review and being with us for 9+ years. You have a significant milestone coming up, so happy #WUAnniversary! We’re thrilled to hear that you appreciate our employee salaries and benefits. Our employees give their best in the work they do for Western Union, so we show our care and appreciation by providing competitive salaries and a variety of benefits. We encourage you to give detailed feedback on our monthly WU Listens survey so that the leadership team can look to improve its communication. If you feel you are working in a toxic environment, we encourage you to connect with our Human Resources group, and they will facilitate a confidential outlet for you to be heard. If you still feel that is not the right avenue, contact our ethics team at wuethics@westernunion.com. We hope your employee experience improves as you head into your next ten years with our organization.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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