The company is going through a centralization phase - all roads lead to Denver. - Anonymous employee Western Union Employee Review

2.0
Jun 8, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong market position, company association does open doors, esp. in pursuit of a JV or marketing program.

Cons

Over reliance on agents to do work, plus company is in the middle of a centralization kick (as of June 2010). Consider: when you have to approve a $1000 trip for business reasons, management appears distrustful. If you're going to work for Western Union, make sure you are in Denver or have a clear path to a position there if considering a career. Company does not innovate well, seems to prefer buying innovation.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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