Lack of alignment across organization - Marketing Western Union Employee Review

3.0
Mar 10, 2020
Recommend
CEO approval
Business outlook

Pros

Pay is great, benefits are great. Flex Time Off

Cons

Departments are struggling, recent reorg has left many holes in the business

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Western Union Response
6y
Thank you for leaving a review. We are glad that you acknowledged compensation, benefits, and time off as pros! We’re proud to take care of our employees and their families with our Global Total Rewards program and we believe this is one of the many ways of thanking our people for all their hard work. However, we are disappointed to hear you wouldn’t recommend Western Union. Through our WU Way, we have been changing the way we work to deliver a better customer experience and drive growth for the company. As we continue to transform as an organization, we take feedback from our employees to heart. We provide different avenues for employees to raise their feedback and you may do this through the following methods – talking to your manager, answering our monthly WU Listens surveys, or emailing us confidentially through careers@westernunion.com.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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