It was the best of times and the worst of times. - Anonymous employee Western Union Employee Review

3.0
Oct 12, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WU offers a fantastic challenge for regional and global support to many different people and cultures. Money transfers to family members back home is greater than foreign aid. It is a great thing to help so many in very practical ways. WU is also innovating in mobile payments making it easier for people to send and recieve money.

Cons

W'U talks the talk but does not walk the walk in terms of racial diversity. Although there is more to diversity than race, there are no Blacks in senior management nor on the board of a company that prides itself on diversity. Explained as there are no qualified Black candidates when doing global searches for management positions does not suffice. There is also blatant sexist treatment of females.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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