Good Enough but Could be better - Manager Western Union Employee Review

3.0
Jun 5, 2013
Recommend
CEO approval
Business outlook

Pros

Compensation and benefits are competitive with that of other companies in the BPO industry Work life balance can be achieved depending on who your boss is Growth from within the company is prioritized vs external hire

Cons

Politics at the Senior Management Level. Some Senior Managers in other departments lack accountability. Some people who are promoted to senior positions i.e. managers and directors are questionable. Their people skills, maturity levels and capability are in doubt at times. There are cases wherein benefits are not aligned across the different departments in the organization.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

See reviews by: Helpful|Rating|Date|All