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      Western Union

      Engaged employer

      Western Union reviews

      A once proud company that is being left behind by better online services - Sales Western Union Employee Review

      2.0
      Apr 26, 2019
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      The service is critical for the consumers that use it.

      Cons

      Lack of support from management. As a WU employee, you are the face of WU to your accounts, be prepared to apologize daily and not be able to help them. Currently removing employees in an unofficial down sizing. Going down in flames and the pilot has bailed out

      avatar
      Western Union Response
      7y
      First, thank you for your service to Western Union for over 10 years. We are sorry to hear of your experience. We understand our leadership has a significant impact on the experience of our employees across the organization. We work hard to foster a culture in which all employees receive the utmost support and guidance from their managers. We take every piece of feedback seriously and we will share your comments with the management team as we continue to improve our processes.

      Explore other reviews about Western Union

      5.0
      May 1, 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      2.0
      Jun 18, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

      Cons

      Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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