Lots of Good Things, Yet Lots of Opportunity to Improve - Anonymous employee Western Union Employee Review

4.0
Sep 27, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company does amazing things around the world. Their Compliance organization is best in class. There are lots of smart, kind, funny, hard-working people.

Cons

There are dozens of processes across the company in various functions that are archaic and create issues in working cross functionally.

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Western Union Response
7y
We couldn't agree more with your pros! #WUROCKS We appreciate your thoughts regarding internal processes. We are dedicated to implementing thoughtful workstreams to help us grow as an organization and remove some of the roadblocks to decision making. We will share your comments with our management teams. If you'd like to share more detailed and confidential information with us, please reach out to us at careers@westernunion.com.

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5.0
May 1, 2026
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CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

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3.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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