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      Western Union

      Engaged employer

      Western Union reviews

      Customer service representative - Anonymous employee Western Union Employee Review

      3.0
      May 3, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Well paying high tech facility with opportunities to move up.

      Cons

      Unorganized poor management within the call centers.

      avatar
      Western Union Response
      9y
      Hello, thank you for taking the time to share your feedback. We are concerned about the management "cons" you shared within the call centers and would like to get more details. Please send us a note: careers@westernunion.com. Thank you.

      Explore other reviews about Western Union

      5.0
      May 1, 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      2.0
      Jul 6, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong training opportunities, competitive benefits.

      Cons

      Frequent organizational layoffs. Bureaucracy, micro management, poor communication that slows down decisions. Unrealistic quotas and limited career advancement.

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