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      Western Union

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      Western Union reviews

      Toxic culture and extreme micromanagement overshadow luck - Service Delivery Manager Western Union Employee Review

      1.0
      May 12, 2026
      Service delivery manager
      Recommend
      CEO approval
      Business outlook

      Pros

      It's on your luck , otherwise the way it's currently operating they themselves are unaware what they exactly expect . It's just changing org structures every day , instead of actually focusing on work.

      Cons

      Never felt belonged with in the company. Extreme level of micromanagement Politics is on peak .

      Explore other reviews about Western Union

      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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