Great Company to Work For! - Customer Success Manager Wellable Employee Review

5.0
Jun 23, 2022
Recommend
CEO approval
Business outlook

Pros

There are so many pros to working at Wellable. We are in a hypergrowth stage and things are constantly changing and evolving. To me, this is a great thing as every day you are exposed to something different. The upper management really cares about your success and about your well-being. They meet you where you're at and encourage you to always ask questions. They understand that making mistakes is a part of learning. We get raises/promotions every year and have unlimited PTO. Every voice is heard and although changes don't happen overnight, they are always taken into consideration. The office requirement is extremely flexible-nobody is taking attendance. It's highly encouraged and enjoyable when in the office (lunch is offered one day a week)!

Cons

The only con I can think of is that we don't have any real metrics to measure CSM performance.

Explore other reviews about Wellable

5.0
Aug 17, 2023
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance Office Perks (catered lunch, happy hours, yearly retreats, etc.) Company Culture is respectful, fun, and driven

Cons

There are some challenges with defining the post-pandemic environment, but overall policies are clear

1
3.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Worked alongside genuinely kind, supportive, and talented people who made day-to-day work enjoyable - Great entry-level opportunity to gain exposure to multiple areas of the business and contribute to cross-functional projects - Meaningful mission and product that keeps employees motivated and connected to the impact of their work - Hybrid work environment offered flexibility - Fitness reimbursement was a valuable perk, and employees had access to the wellness platform and programs offered to clients - Annual company retreat provided a unique opportunity to connect with coworkers in person and build relationships across teams

Cons

- Compensation often did not align with the scope of responsibilities employees were expected to take on - Career advancement opportunities were limited, and promotion paths were not always clearly defined, which sometimes created a gap between expected growth opportunities and the actual structure in place to support them - While leadership promoted a culture of transparency, there was at times a disconnect between the intention and employees’ comfort level in providing candid feedback - The absence of a dedicated HR resource sometimes left employees without a neutral channel for addressing workplace concerns - Hybrid office requirements sometimes felt inconsistent and not always value-additive for the work being done - Some benefits and retirement offerings became less competitive over time

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