Company doesn’t care about you - Customer Service Representative Wawanesa Insurance Employee Review

1.0
Jan 27, 2024
Recommend
CEO approval
Business outlook

Pros

Benefits , 401K, Paid time off, profit sharing

Cons

Quality monitoring - demeaning; nitpicking at the dumbest things to score you down; their way of preventing you from getting a merit so they can pass it to the supervisors and managers Favoritism - if the department manager, division supervisor and leaders like you you’ll keep getting promoted especially in CSR department Nepotism - spouse of QA manager gets promoted from claims agent to customer support supervisor Over the top micromanaging - bullies; work here and your health will suffer

Explore other reviews about Wawanesa Insurance

5.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

No complaints for this position

3.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great learning experience. Can transfer to other departments.

Cons

Short time between calls. Metrics

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