Pros
Best pay I have received in my career so far, PTO, inclusion of a virtual insurance option is nice
Cons
Upper management has no idea what they are doing, they signed a contract with a bank for millions of dollars for a credit card that no one wants because the APR is trash. Not to mention it is PREDATORY because the customer base, sorry, "patient" base is mostly elderly. Because the upper management made poor decisions, our jobs are threatened because we don't "ask every customer" to go into debt for their prescriptions, overworked pharmacy workers, overworked front end leadership, micromanagement to the extreme, limited insurance options to chose from from 2023 to 2024 (BCBS that isn't virtual isn't offered to Shift Leads but may be offered to SM or above which is bad), every six month appraisals based on a scale of 1 being the worst and 5 the best but if you ever earn a 4, your district manager will adjust your score so you look worse and you won't get more of a pay raise (why my former SM left).