Hell on Earth - Customer Service Associate/Photo Specialist Walgreens Employee Review

1.0
Aug 15, 2014
Recommend
CEO approval
Business outlook

Pros

Good amount of hours for part time employees

Cons

Minimum wage. Management throws all of the work on to the lower employees while expecting them to run register/photo lab. Management never satisfied. Little to no motivation. In my half a year of working at walgreens I only had one manager ever tell me I was doing a good job. Rude customers who don't understand the Balance rewards savings program and/or annoy the hell out of you by stealing register rewards.

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5.0
May 11, 2026
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Pros

Opportunity for advancement, engaging supportive environment

Cons

Expectation unattainable at times with lack of resources and communication from too many fields

2.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Gave me decent pay. Bought us little gifts and food at holidays.

Cons

Gave away one of my paychecks to another employee and refused to reimburse me because of issues with "their bank." My RxM created a hostile work environment showing clear favoritism for employees. Eventually, HR got involved, and I was no longer scheduled with him. I did not ask for this change, and actively resented it, because now I had fewer hours, meaning less pay on top of the $500 corporate had already stolen from me. They had no interest in training me or anyone else to become certified as promised. Over and over again, they hired people, ran out the time on their licenses, and let techs choose between paying to get certified elsewhere, or losing their jobs. The only thing Walgreens was passionate about was convincing patients that they couldn't even provide their regular medications to get vaccines. Often unneeded. The "patient care" calls are blatant and illegal marketing for vaccines, since Walgreens makes it next to impossible for a patient to opt out of it. I would NEVER get my medications here after seeing how poorly everything is managed, how unethical company policies and patient health were regarded, and how mistreated the staff were.

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