Rating 5 stars in hopes they don’t shove this review to the bottom of the list! Real rating is ZERO! - CSA - Customer Service Associate Walgreens Employee Review

5.0
May 10, 2021
Recommend
CEO approval
Business outlook

Pros

Managers have the potential to be great however the pressure from corporate and smug district managers makes it impossible for them to put their employees or themselves first

Cons

Personal life will take a toll from your exhaustion. You work with people who thrive at the idea of being a slave to a company that doesn’t care about its employees, if you don’t jump at the chance to work overtime extra hours and on your days off you are looked down upon as lazy even if you are a hard worker who puts in their 40 hours each week. Understaffed every day even on holidays corporate doesn’t give the budget hours it needs but still expects the work to somehow get done. Expectations for what can get done in a single day is unreal and completely unrealistic for CSAs, pharmacy and shift leads. The DH position is a joke it should just be labeled as promotion to slavery for Walgreens Co. Customers are rude and don’t care about the things corporate seems to believe they do, ie slogans and donations, etc. The pay will never be worth the work or sweat you put in. I’m down 15lbs working here for 7 months! Toxic work environment! No pros!

Explore other reviews about Walgreens

5.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, not too many things to do, focus on your job, great customers, fun, free products. Working with customers. The area lead was amazing. It went down hill after she left.

Cons

The got rid of the position in many stores

2.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

pay was decent I guess

Cons

no promotions, no good management, a lot of people in positions that do absolutely nothing, very cliquey, constant checking in 1:1's, no growth in your career, favoritism, toxic environment.

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