CSA - CSA - Customer Service Associate Walgreens Employee Review

4.0
Jun 25, 2018
Recommend
CEO approval
Business outlook

Pros

Scheduling that fits your schooling or whatever you need. Good benefits, and full benefits when you work only 30 hours a week.

Cons

Lots and lots of work to do. That is okay, but management doesn’t always schedule enough help to get it all done and they still expect you to do everything. It’s strange though, during the day when the main managers work, there seems to be an abundance of help. More help is needed at night when it’s usually busier and all the closing up chores need to be done.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff, PTO, flexible scheduling, and everyone helps!

Cons

Not much cons I have experienced

3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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