Great Job - Customer Service Representative (CSR) Walgreens Employee Review

4.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

The pros about working at Walgreens is that you get discounts at their stores. They have great benefits, from the stores to online and you can move up in the company.

Cons

They have little clicks that you have to be in in order to move up in the company. You have to be on your p's and q's about your attendance. Make sure you have all your documents when it comes to calling out sick because they will find ways to fire you.

Explore other reviews about Walgreens

5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and collaborative team environment. Direct managers are supportive and approachable which makes day to day work enjoyable. There are good opportunities to grow, especially if you are proactive about building skills and taking initiative

Cons

Recent restructuring and multiple rounds of layoffs created some uncertainty across teams

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

I love my team so much and we have some regular patients that are amazing.

Cons

Well I'm supposed to be full time but the last few weeks in feeling barely 30 hours a week. We have staff and no hours, customers are hateful. We're exhausted.

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