Decent Pay but uninspiring, poor treatment by managers and little recognition or reward - Client Manager WTW Employee Review

1.0
Apr 11, 2011
Recommend
CEO approval
Business outlook

Pros

One of the 3 large brokers - good to have 'Willis' on your resume Generally an 8 to 5 and/or 9 to 5 schedule Freedom to take larger roles (if you want to produce, go for it. No one will hold you back) Plenty of work to take on because the office is understaffed (it's a con as well)

Cons

- Management doesn't care about you unless you produce business - There's no incentive to learn more or to continue your education (no one cares if you're interested in improving your insurance knowledge base) - There is no mentor system and it's a 'sink or swim' environment. - The morale is terribly low and people get fired randomly on a regular basis (and it's not because they're not good employees) - They continue to cut benefits year after year (increase ee's insurance costs, reduce pension plan, barely give out a 2% raise to employees. One year they didn't even give me an annual employee review) - Most employees do not feel good about working there

Explore other reviews about WTW

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great people who excel in their field and enjoyable to work with; good benefits and compensation; good feedback systems

Cons

a little too much email from corporate staff

1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Learning everything about Life insurance, annuities and health

Cons

They are quite two-faced. Thry gas you up thinking you are doing well then turn around and terminate you for any slight. For instance---you must be on camera during training but we were told if we were sick or not feeling too well, we can ask for accomodation. With the understanding that it would be taken into consideration. Well...it isnt. They throw it back in your face. They do not like criticism. Say something wrong, you're done. They listen in on the classes and even if they think you said something the complete opposite of what was said and taken out of context, they do not care about the truth for you bruised their ego. Do not believe them when they tell you you are doing good during training. Its more about how much you want to be under WTW's influence. In other words, NO CRITICISM IS ALLOWED. I would write more but this should suffice.

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