Willis - a great place for go-getters - Client Manager WTW Employee Review

3.0
Aug 28, 2008
Recommend
CEO approval
Business outlook

Pros

Dynamic and charismatic strategic leadership is evident through regular appearances by senior management in front of all employees. The overall standard of associates is exceptionally high. Peers are intelligent, industrious and it is a really great place to look forward to coming to work. The Willis Building in Lime Street must be one of the best places to work in the City. There are lots of reasons to work here.

Cons

Short-term, hard-nosed business decisions to attain unrealistic targets prevent individuals working together to achieve long-term goals. There is a view that goals are set so high that bonus targets are virtually impossible to meet. Those that understand their trade and have cracked the system work unremittingly to achieve their personal goals. A lot of attention is paid to team events, but these are invariably spurned by middle managers. There is therefore too much evidence of 'silo' working with very little matrix or project working - in spite of the 'One Flag' vision. Lower management levels are so focused on goals that there is very little time for team-building activities. There is no hint that individuals' skills have been identified and used for the common good. When some faces do not fit, they simply disappear without recognition.

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

2.0
Mar 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Work is challenging - Benchmarking and survey data provides value - Can build a large network across employers, vendors and carriers

Cons

- "Merit" or annual pay increases are often less than annual Federal cost of living adjustments to address inflation. I have earned less every year I remain at WTW. - If promoted, raise is combined with "merit" and dilutes both amounts. I've never heard of one person being satisfied with merit + promotion salary increase. If anything, this is the final trigger to seek employment elsewhere. - High billable rates paired with higher execution/client satisfaction expectations yet overall pay/comp don't reflect it. Internal systems and process distract from productivity and impact. - Limited to no investment in training and development outside of internal webinars - Always hear "our people are the difference" yet it doesn't feel like that when it comes to total comp, professional development, and systems/tools that make sense - After 7 years, burnout is high amongst colleagues and I personally can't imagine many more anniversaries. Many high-performing, valued colleagues have left in last 12 months

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