Pros
Benefits are good and HR support is great. This is a good company for fresh graduates who wish to earn fair enough compensation. You'll have an opportunity to learn more as you progress with training sets that would help you get better.
Cons
Management is not really supportive. Less compensation compared to other companies. No work/life balance. Looking into performance, you know you've earned a great number during the performance review, no absences, no lates, great customer satisfaction scores, great feedback. However, senior management will always find a way to make sure that the score you got will be less. The ending, your expected increase will greatly drop and for some people, they won't get any. That's how their magic runs. In addition, they want all the employees to work double time. What end up happening? Employees spend OTs without pay because their managers won't agree to file their overtime. Management only thinks that you are great the last time you were. Management pushes you and to motivate you, they'll give incentives in which they doesn't want to give away. They'll give you so many reasons on why you're not eligibile for the incentive after days of full time work just to earn that extra amount of money. When there's an open post for a higher job grade/level, they will definitely look for someone that are within their circle of friends but are WORTHLESS and NON-performers and for the performers with exeptional skills, talents, ability, they'll turn them down.