Pros
Extend Health takes educating their employees/benefit advisors very seriously. They take no shortcuts to ensure as a benefits advisor/CSR rep you have access to all of the information you need to do an excellant job. I love my job and feel that for me it is more of a "calling" that a job. I love learning the new changes constantly and give me some ownery dude who dares me to help him and get him enrolled, I do that and have him dringking his ensure out of my shoe by the end of the call. I love these people and I love the medicare plans and the challenges they bring. I love my Supervisor (all of them past and present) I hope I work my last working day of my life at Extend Health, I just pray they are that loyal to me.
Cons
It is hard never feeling like you have job security. I am a very grateful full-time employee but I am reminded constantly that Extend Health can and will fire anyone they want even supervisors who have been there for 3+ years, and without any type of warning. It is hard doing a great job somedays when you have those worries in the back of your head.