Overworked, Under Appreciated and No Support from Management - Business Analyst WTW Employee Review

2.0
Feb 21, 2018
Recommend
CEO approval
Business outlook

Pros

Lots of cool and interesting things to learn if given time. Work from home flexibility.

Cons

Massive workloads with an expectation to put in 50 to 60+ hours per week. Huge workloads lead to high stress which leads to rude behavior and makes for a hostile work environment. No time to train once you have clients assigned to you as you are expected to bill client hours the majority of your work day. Upper management is hyper-focused on billing client hours instead of doing quality work. Placing totally inexperienced people into management or lead positions, which only increased the overall lack of support and increased strain on the overall workload. Overloaded managers who constantly cancel their one on ones as they simply don't have the bandwidth to be managers.

Explore other reviews about WTW

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great people who excel in their field and enjoyable to work with; good benefits and compensation; good feedback systems

Cons

a little too much email from corporate staff

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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