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      It's Evil - Retail Sales Associate WPI Verizon Wireless Employee Review

      1.0
      Jan 16, 2024
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is good for retail

      Cons

      Literally the most evil company you can imagine working for. It's a case study on how to screw the customer as often and as deeply as possible. Employees are given no direct means of helping a customer - there are so many hoops to jump through for resolution. Encouraged to be as aggressive as possible as if that's a positive trait.

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      5.0
      Jan 22, 2026
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Company Benefits and company culture

      Cons

      There wasn't much flexibility in the schedule.

      3.0
      Jun 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Full-time with benefits. Includes a 401K. Opportunities for promotion.

      Cons

      Not the best, but it pays the bills. There is a daily quota of accessories or phones to sell and you can get in trouble if you don't. 3 random calls will get surveyed to see how they feel and if they give you below a minimum score, you'll be in trouble with QA.

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