I worked for them 13 years... - National Accounts WM Employee Review

2.0
Sep 19, 2012
Recommend
CEO approval
Business outlook

Pros

Money, health benefits, some additional perks, some co-workers were great, but you can say that about any company

Cons

Absolutely no employee loyalty, but you can say that about any company these days Overall arrogance--there something about trash services (that EVERYONE needs) that makes WM think they are the big shots I NEVER had a customer thank me for the hard work I did, but that probably goes with the industry too. I stuck with it for the money. Lots of testosterone, politics, power plays, and the ocassional devious boy just waiting to take advantage of you. Several times on a conference call, a VP would not announce himself and would "spy" or eavesdrop just to catch you doing or saying something wrong. When WM was on TV in Undercover Boss, I could relate to everything. Pushing people so far (for productivity) that a female residental driver had to urinate in a jar on a route just about summed it all up. And lastly, I was ALWAYS told I was doing something wrong. All negativity, no positive environment which lead to extremely low morale--but that was partly my responsibility, so I quit in 2006.

Explore other reviews about WM

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits Leadership wants you to succeed and move up in the company.

Cons

I cannot think of any. This is an amazing place to work.

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WM Response
3d
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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