Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

22% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 1.9 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 602 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 382 reviews)); "Great people and company to work for" ((in 173 reviews)); "Work life balance is good" ((in 71 reviews)); "Good benefits and work from home" ((in 59 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 267 reviews)); "Long hours and lots of labor" ((in 146 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 89 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "No training, must sit next to someone who is a regular paid employee and hope they know how to train you." ((in 52 reviews))

What are employees saying about WM redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM redundancy and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Calgary , Waterloo , Toronto , Edmonton , Vancouver , Brampton , Ottawa , Kitchener , Montreal , Coquitlam , Winnipeg , Prince George , Newbrook , Castlegar , Victoria , Mount Forest , Burlington , Sudbury , Kingston , Sechelt , Lake Country , Delta , Greater Sudbury , Niagara

WM Reviews

2.5

22% would recommend to a friend

(2,589 total reviews)

James C. Fish, Jr

58% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,589 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 2.5 out of 5 stars, based on 2,589 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WM employee rating is 33% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Jun 27, 2026

Strong onboarding and learning, but pay is low

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great support with onboarding. Remote work. A lot of opportunities for learning.

Cons

Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

WM Response

4d

Thank you for opening up about your experience. We know it's not always easy to say when things feel off but we are grateful for everything you bring to the team. Finding a good balance between work and life is something we truly care about and we are working hard to make sure our team feels supported and not just keeping up, but thriving - and your voice helps guide that work.

1.0

Jun 26, 2026

WM - literally trash

Environmental technician

Recommend

CEO approval

Business outlook

Pros

Negotiated a good schedule for me.

Cons

They hire at bare minimum pay and then want you to everything else besides your job

WM Response

4d

Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.

4.0

Jun 18, 2026

Great benefits and fair pay, but management needs training

Logistics coordinator

Recommend

CEO approval

Business outlook

Pros

Wm is a fewat company overall with great benefits and fair pay.

Cons

Management for remote roles need training. Poor leadership in those areas.

WM Response

4d

Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.

Viewing 1 - 3 of 2,589 Reviews

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WM

WM Reviews

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Strong onboarding and learning, but pay is low

WM - literally trash

Great benefits and fair pay, but management needs training

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