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      WM

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      WM reviews

      I was a customer service representative. - Customer Service Representative WM Employee Review

      1.0
      Jul 19, 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It is centrally located. Training was very long and very detailed. There are a couple of helpful people there.

      Cons

      Management is horrible, they micromanage like crazy, they don't appreciate their employees, it was a very toxic environment to work in.

      Explore other reviews about WM

      5.0
      Apr 30, 2026
      Gas technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for, amazing benefits and very understanding supervisors!!!

      Cons

      None so far. All is going great!!

      avatar
      WM Response
      1mo
      Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
      4.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support with onboarding. Remote work. A lot of opportunities for learning.

      Cons

      Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

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