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      Frustrating....Frustrating.....Frustrating - Anonymous employee WM Employee Review

      1.0
      Sep 28, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits and proximity to home.

      Cons

      Very poor communications between departments. Micro-management and lack of support from supervisors and managers make for a very unhealthy environment. Very frustrating to have experience and knowledge of your job but have to answer to management who have never handled a customer call and who do not have the knowledge of systems and procedures to do the right thing.... Lots of intra-department gotcha mentality....No consistent procedures in place....The bottom of the food chain (i.e., customer service, dispatch) suffer the most.

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      5.0
      Apr 30, 2026
      Gas technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for, amazing benefits and very understanding supervisors!!!

      Cons

      None so far. All is going great!!

      avatar
      WM Response
      1mo
      Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
      1.0
      Apr 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      to be honest no pros.

      Cons

      Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

      avatar
      WM Response
      2mo
      Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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