The Employees Deserve Better - Anonymous employee VitalCheck Employee Review

1.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees are the best part of the company. There are hardworking, intelligent, and adaptable people throughout the organization who genuinely care about their work, their clients, and each other. Many employees go above and beyond despite limited resources and support. The company continues to operate and grow largely because of the dedication and resilience of its staff.

Cons

Beware of the positive reviews. Some employees were pressured by the CEO to post positive online reviews to protecting the company’s failing reputation, which rarely addressed the real issues employees were experiencing internally. The biggest issue at this company is leadership, specifically the CEO. Team meetings often created an uncomfortable and demoralizing environment where employees were spoken to in a dismissive or publicly critical manner. Morale was consistently low, and many employees felt undervalued and afraid to speak openly. Leadership lacked transparency and consistency. Expectations and responsibilities frequently changed, while employees were expected to take on increasing workloads without adequate support, recognition, staffing, or fair compensation. Going above and beyond was rarely rewarded and usually resulted in even more being placed on the same employees. What keeps this company functioning is the employees. There are incredibly hardworking, intelligent, and adaptable people across the organization who genuinely care about their work and go above and beyond despite the environment they are working in. The team deserves far better leadership, communication, support, and respect than what they currently receive. The benefits offered were awful. Only this year did employees receive a 3% employer 401k match, and a handful of employees do not get health insurance - at a healthcare company!

Explore other reviews about VitalCheck

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

The company is in a really exciting place right now. There is a lot of new thinking, especially around AI and how it can improve healthcare operations, and it feels like the business is moving onto a very promising path. One thing I appreciate is that the company is willing to try new things and look for better solutions rather than staying stuck in old ways of working. That does mean the environment can move quickly, but it also makes the work feel meaningful and forward-looking. Compensation is also a strong positive. Salaries are very competitive, and the equity options make employees feel more connected to the company’s future. There are also a lot of smart, committed people here who genuinely want to do good work.

Cons

Because the company is evolving quickly, priorities can sometimes shift. It is a better fit for people who are flexible and comfortable with change.

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve had really good experiences working with the leadership team. I’m a contractor so not at the company full time, but have worked on complex projects with the CEO, CTO and others. If you like the challenge of developing new offerings, meeting patients where they are, making healthcare more accessible, you’ll like it here. They reward initiative, quick thinking and the ability to wear different hats.

Cons

It takes a second to get up to speed (there's a level of additional complexity with any healthcare role bc of HIPAA etc). You do need to be willing to put in the hours, take on a range of tasks bc this is not a big corp where you're just a cog. Parts of the org do move quickly and that’s not for everyone. I think if you’re looking for a narrow role that is very administrative (something more typical of a traditional, slow-moving hospital/trust setup), this probably isn’t for you.

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