Leaving the company with Mixed feelings - Anonymous employee Virgin Active Employee Review

2.0
Jan 30, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was lucky enough to have an amazing team in club who stick together help each other and made friendships not only work relationships.

Cons

Unfortunately the company does not value it's employes enough to keep them. They would do anything to keep a paying customer but would not bother if a member of staff who may have been essential part of the club leaves. The salary is way too low for a high profile company that is mostly based in London and Central London with a very few exceptions and has a high demand on exclusive customer service and above and beyond attitude. The work load is heavy and you can not find work life balance due to the low salary. The company does not live up to the Virgin Values for engaging their staff and keeping them motivated.

avatar
Virgin Active Response
8y
I would like to thank you for taking the time to leave your comments. I am saddened to hear that you felt undervalued and that we as an employer do not engage with our staff. We have spent a lot of time recently launching our new values into the business that we also share with other Virgin companies. This is something that we strongly believe is an essential part of our business. Engagement, Development and Retention are key points of our agenda and we embed that to employees at all levels. If there is anything else you would like to talk to me about please contact me at peoplehub@virginactive.co.uk thanks, Radha.

Explore other reviews about Virgin Active

5.0
Nov 6, 2023
Recommend
CEO approval
Business outlook

Pros

Great company with great service

Cons

Could use some improvements in some areas

4.0
Sep 30, 2025
Recommend
CEO approval
Business outlook

Pros

You able to triple your basic salary if you work hard

Cons

Long working hours including working on weekends and holidays

See reviews by: Helpful|Rating|Date|All