Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 90 reviews)); "Money and benefit was good." ((in 51 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 43 reviews)); "Perks and facilities are good" ((in 29 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 118 reviews)); "Poor management and organisation set up" ((in 105 reviews)); "Long hours and the pay doesn’t make up for it" ((in 76 reviews)); "Low Salary and rota shifts." ((in 36 reviews)); "Managers always sided with customers even when in the wrong." ((in 32 reviews))

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Virgin Active

Virgin Active Reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.3

Culture and values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 14, 2017

Not for everybody

Membership consultant

Recommend

CEO approval

Business outlook

Pros

Lovely customers, loads of challenges, great training provided, growing friendship between departments and teams.

Cons

Sales manager pushing memberships consultant into illegal sales to hit their target, a lot of pressure and false promises from the management.

Virgin Active Response

I really appreciate the time you have taken to leave your review. Its good to hear that you had good interaction with the Members, development within your role and enjoyed working in your teams in the 3 years you were employed with us. I would like to state that we do not condone "illegal Sales" and our staff are trained to sell with integrity at all times. I would like to take this opportunity to discuss this further if you wish to. Please contact me at peoplehub@virginactive.co.uk. Thank you, Radha.

4.0

Dec 2, 2023

good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

was nice to get free membership

Cons

during the pandemic felt it a bit disorganised

5.0

Jan 5, 2023

Great

Lifeguard

Recommend

CEO approval

Business outlook

Pros

Social, great clientele, progression and training

Cons

Can be unsocial hours, evenings and weekends

Viewing 1 - 3 of 1,226 Reviews

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