What You Make of It - Assistant Retail Store Manager Verizon Employee Review

3.0
Oct 6, 2010
Recommend
CEO approval
Business outlook

Pros

Training, VZW will train you until you cannot see straight. They want every employee to know their product. They do truly believe in customer service and pour the resources into the system to support that. They put BILLIONS of dollars into their infrastructure to have the number one product.

Cons

Regions and areas are run like personal thiefdoms, so examine who your regional and district managers are before taking a job there. Don't hang your hat on a local store manager as they are rotated or terminated on a regular basis. Don't take on a management rol unless you are prepared to be scrutinized by everyone above and below you.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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