Verizon talks a good game but it’s false - Manager Verizon Employee Review

1.0
Mar 7, 2022
Recommend
CEO approval
Business outlook

Pros

It’s a big company so the medical benefits are good

Cons

I have been with Verizon for almost twenty years. And I drank the kool aid. I recommended them to friend. I was an advocate. Sometimes I worked for great people, sometimes for terrible ones. But in the last several years everything they have done is talk about how much better they are for employees while being worse. Verizon stacks the deck to make it seem like people enjoy working for them. They do “anonymous” pulse surveys. But before the pulse you are “encouraged” to provide feedback to your boss not on the pulse survey. And guess where the results go. That’s right, to your boss. Sure maybe it doesn’t identify each person but if you know your team it’s not hard to figure out. Last year they rolled out “One Team”. What a joke. What they have managed to do is downsize. Now they have a bunch of employees with no idea what they are doing. Customer experience is suffering. Oh and they are all about the customer experience. But not really. They are all about sales at any cost. Oh but they are big on inclusion and diversity. They have promoted some women, most women of color. But make no mistake this is a big old white man’s company. And if you’re over thirty, they are ready for you to move on. And I’d be remiss if I didn’t mention work life balance. I have no idea how they score high on this. It must be from non sales channels. Because if you are more than a rep and in sales there is NO SUCH THING!

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Verizon Response
4y
Thank you for taking the time to leave such an extensive review. We are always trying to improve the company culture and incorporate feedback in order to be better.

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5.0
Jun 26, 2026
Anonymous employee
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Pros

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Cons

Pay was team based and not good

4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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