Good training - Customer Service Representative Verizon Employee Review

2.0
May 12, 2010
Recommend
CEO approval
Business outlook

Pros

In depth training and sales experience that you can use to apply towards other jobs. Pay is decent, very good matching in 401k

Cons

It is what it is, customer service. The customers suck, always work weekends and stay open late. have to stand all day while doing your job

Explore other reviews about Verizon

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved the work culture

Cons

There were no cons for me

4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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