Make Changes Or Youl Lose Good People - Retail Sales Representative Verizon Employee Review

2.0
Jun 4, 2008
Recommend
CEO approval
Business outlook

Pros

Verizon Wireless is a Technology Company that changes daily so its not borring. It has good pay and Hires the best of the best. They take care of the customers more so then any other company I have worked for.

Cons

Verizon has changed some policys that were good for me and other reps such as the cfommision stucture. Its harder to understand now. in addition its not being payed correctly. I think another bad change was the fact that they are only pushing us to make calls more then anything else and making the calls is not working to do what they want. The marketing Dep should be bringing in more customers not us. I have been through 4 managers in 2 years they need to keep a structered managment team and also promote there good employees such as me. I have not been promoted and I dont think its easy to move in this company and there hiring process is very chaotic.

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4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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