Great learning experience, wonderful company for people just out of college. - Tech Support Verizon Employee Review

3.0
Aug 31, 2013
Recommend
CEO approval
Business outlook

Pros

Day 1 benefits, Health care , 401k, pre pay schooling for furthering education 8000 a year.

Cons

High stress level call center environment will burn you out within 3 years. Working in tech support requires great skill as you are the last line, we fix things hate having to sell Add a lines and other products as I signed up to fix problems not be in telesales. That is why I am looking to leave now.

Explore other reviews about Verizon

5.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

Lots and lots of learning, Great Pay and Benefits. Work life balance and everything one would want.

Cons

You need to have good connections to make a career move with in the org.

4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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