Time to move on.... - Account Manager Verizon Employee Review

2.0
Aug 26, 2009
Recommend
CEO approval
Business outlook

Pros

Good benefits, Tuition benefits for now, comaderie with fellow employees, we used to have good hours, now holidays are a thing of the past, so are weekends and evenings. All gone.

Cons

Dog eat dog world, what happened to MA Bell? Stress, stress, stress, unrealistic job performance required, not enough concern for the customer, everyone on meds to alleviate stress. If one is not a top perfomer, then you better be following all scripts to a T. Top perfomers are not even given a second thought as far as job requirements go. Sell (or ?????) and ye shall be rewarded. Need I say more?

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4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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