Ridiculous policies - Tech Support Verizon Employee Review

1.0
Apr 19, 2013
Recommend
CEO approval
Business outlook

Pros

The pay was good and the benefits especially the educational benefits were good.

Cons

Horrible management of resources and lots of favoritism. The call center majority was African American and they had their own tight knit circle to the point they wouldnt talk to anyone who wasnt black. Management was also comprised of African Americans didnt see any other race in management. No wonder the place on 5959 Corporate Drive eventually closed down right after 7 months after i was gone.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
See reviews by: Helpful|Rating|Date|All