Verizon Wireless has great benefits and is a stable company but the leadership is awful and favoritism is very evident. - Coordinator, Customer Service Verizon Employee Review

2.0
May 15, 2009
Recommend
CEO approval
Business outlook

Pros

The benefits don't' get any better. tuition assistance, a top of the line matching 401k, health and dental.

Cons

My main complaint is the incompetency and unfairness of the direct leadership team. I often wonder how they. What I mean are the direct team leads and supervisors. It seems as if they are more concerned with the fact that they are a "supervisor" than they honestly do for their team. They are never there when you need them and only see them when they have to let it be known that they are supervisors.

Explore other reviews about Verizon

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Great company. My team here in Dallas is great.

Cons

Lots of changes especially in leadership.

4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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