avoid it if you can but if you must work in the cell phone industry they're the strongest company financially - Retail Sales Representative Verizon Employee Review

2.0
Feb 11, 2009
Recommend
CEO approval
Business outlook

Pros

in todays economy they're the strongest cell phone company so provides some job security. there are always postions available. I'm not sure but i believe they pay the most among wireless providers

Cons

every year the company makes more money but they continue to cut the pay of sales reps and ask reps to do more. the volume of business we do every month makes the average commission per sale low. For example, my new activation quota for feb(a slow month) is 55 and 100 renewals or upgrades on existing customers. this will pay me around 1200 in commissions. a friend of mine at t-mobile his new activation quota was 15 and his commission check will be around 800. sure I make more total money but look at how much more work I have to do to get it-almost 4 times as much!

Explore other reviews about Verizon

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

The pay was good relative to similar jobs

Cons

Sometimes felt like the micro managing on phones were too much

4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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