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      Verizon

      Engaged employer

      Verizon reviews

      Depending on education level, can be a great place to develop career. - Coordinator, Customer Service Verizon Employee Review

      1.0
      Nov 5, 2008
      Coordinator, customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      If you can deal with the culture and are willing to 'put in your time,' limitless growth potential. Big if, though. If you have a low education level, this can be a great place to start a career and develop one - work hard, explore your options, and a lot can happen. Benefits were quite good, and start almost immediately, bonuses even at entry-level posts.

      Cons

      Endless bureaucracy, incompetent and clueless middle management. Retail customers are a tough crowd at times, which can be very tiring. People often get promoted to one level above their competency, so watch out. HR doesn't care about you in the slightest (they work for VZ), so again, be on your guard.

      Explore other reviews about Verizon

      5.0
      Jun 18, 2026
      Client executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. My team here in Dallas is great.

      Cons

      Lots of changes especially in leadership.

      4.0
      Jan 26, 2015
      Associate director
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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