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      Verizon's Management is causing poor service. - Central Office Technician Verizon Employee Review

      2.0
      Jun 11, 2008
      Central office technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and Benefits. The "new" management didn't have a clue what needs to be done to run a telecommunication comapny. The think a cable trouble should be fixed in an hour. They have no idea it involves testing and repair. Their only concern is what looks good on paper, not the quality of service.

      Cons

      Constant "micro managing" by supervision. Some management will never admit they made a mistake. They hate our union, Communication Workers of America. Employee morale is the lowest of all the years I have worked here. I am so glad I was able to leave; otherwise, I probably would have had a heart attack from the stress level.

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      5.0
      Mar 15, 2026
      Internal audit consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the company. Great culture. Flexible work balance life.

      Cons

      Went from remote to in-office 3 days a week.

      4.0
      Jan 26, 2015
      Associate director
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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