Constant Change & Poor Planning - Customer Service Professional Veritiv Employee Review

1.0
Mar 7, 2019
Recommend
CEO approval
Business outlook

Pros

For the majority of my time at the company, I had good coworkers.

Cons

I hired in soon after the merger was announced and spent close to four years working through change after change that undermined the business structure and turned loyal customers away from the company. I initially loved my job, but every "improvement" was a disaster.

avatar
Veritiv Response
7y
Thank you for taking time to share your feedback. We recognize that there have been challenges with integrating our two companies, however, we remain committed to customer excellence and that is our driving force behind every decision. Additionally, we wouldn’t be where we are without our values, which formed the foundation for our company, and will continue to be a significant part of our journey ahead.

Explore other reviews about Veritiv

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for!

Cons

Big companies can sometimes go through changes

2.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

They are lenient when it comes to time of our working from home.

Cons

You do not get hired for full time or promoted based on qualifications. They choose who to hire based on who you know and who you are friendly with.

See reviews by: Helpful|Rating|Date|All