Start up company trying to stand next to competitors - Dispute Analyst Venmo Employee Review

4.0
Aug 16, 2022
Recommend
CEO approval
Business outlook

Pros

We were a small, cohesive team that worked closely to learn new products and policies and develop SOPs for new product disputes.

Cons

We had very minimal support from higher ups and essentially created SOPs for new products as they were developed. This was a tremendous amount of effort outside of my specific job description.

Explore other reviews about Venmo

5.0
Feb 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Feb 8, 2026
Recommend
CEO approval
Business outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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