Disappointing Changes to What Was Once an Exceptional Workplace - Customer Success Validity Employee Review

1.0
Jul 28, 2019
Recommend
CEO approval
Business outlook

Pros

Prior to the Validity acquisition, RP was a company unlike any other. They treated people with respect, fairness and compensated appropriately. People were supported, collaboration was everywhere, and mistakes were encouraged. The culture started at the top, and CEO Matt Blumberg practiced what he preached - an exceptional "people first" environment that made everyone work harder to be better. Most, if not all, senior leaders offered remarkable flexibility, career advancement opportunities and growth potential to their employees.

Cons

Since being acquired and the new leadership taking over, RP is a shell of what it once was. Clients realize this and are jumping ship at a breakneck pace, as are the talented and smart people that once drove this business forward. I wouldn't recommend this job to anyone anymore, which is devastating to say. - New leadership doesn't care about anything except sales - New leadership approaches sales with an 80s style boiler room philosophy that feels more like used car sales than saas/technology - New company has no discernable Go To Market strategy for long term success - Product is broken and company is not investing in fixing it

Explore other reviews about Validity

5.0
Jul 8, 2025
Recommend
CEO approval
Business outlook

Pros

The culture here is great, everyone is very excited and knowledgeable, and people really want to collaborate. The products are interesting and there is a real push to innovate and build something great. I have learned a ton while being here.

Cons

Standard issues with a mid/large company: changing priorities and getting pulled in different directions. Too many meetings.

4.0
Dec 8, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with, great office

Cons

Had several layoffs or 'restructurings' during my tenure. No 401k match.

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