1.0
Jul 18, 2025
Current employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
The people you meet and the concept behind the product is empowering. Corporate decision making tied to empathy gained from user insight is a powerful commodity that UserTesting stood behind.
Cons
PE acquisition has radically overhauled the company mission and seen many of the brightest individuals within UserTesting exit for other ventures. Lack of innovation and effective decision making on the path forward has crippled the organization’s progress.