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      UserTesting

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      UserTesting reviews

      Messy, chaotic company - UX Researcher UserTesting Employee Review

      2.0
      Feb 12, 2025
      Ux researcher
      Recommend
      CEO approval
      Business outlook

      Pros

      - Promising platform on the surface - Decent compensation and work/life balance - Pockets of passionate employees

      Cons

      - Terrible handling of the UserZoom merger - Constant RIFs and turnover - Unclear product roadmap - Company culture has become very corporate after being acquired by private equity

      Explore other reviews about UserTesting

      5.0
      May 5, 2026
      Software tester
      Recommend
      CEO approval
      Business outlook

      Pros

      Really easy to get paid and find gigs

      Cons

      Screeners can be tough sometimes

      4.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

      Cons

      -- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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